Shipping Policy

Free shipping on all orders over $50! Orders that qualify for free shipping will ship standard shipping; valid only on shipping to the 48 contiguous states. We cannot ship to PO boxes using our free shipping method, only to physical addresses. Additional shipping fees may be assessed on orders shipped to Hawaii, Alaska, and US Territories. International shipping fees will be assessed on all orders shipped outside the US.

Need your items faster? Upgrade to priority shipping! Cost depends on your order total, see the shipping estimate calculator in your shopping cart. Expedited shipping is only available on products fulfilled by Adventure Frog.

AdventureFrog.com represents several manufacturers. We ship most of our products directly from our fulfillment center in Denver, Colorado, while other products may come directly from the manufacturer. Therefore, multi-product orders may arrive in multiple packages from various points of origin.

Special Order Items. If you see this message on a product page, "SPECIAL ORDER ITEM Ships directly from the factory. Please allow extra time for shipping and handling. 
See Shipping Policy for more information,"  it means that we will ship the product directly from the manufacturer. This applies when your product needs to be custom made, or the item is large and/or heavy. We estimate you should plan for up to 6 weeks for special order items to arrive, although often they arrive much sooner. Questions? Please call us at 800-PREPPER (773-7737) or support@AdventureFrog.com and we'll be glad to answer questions.

Shipping charges are based on the weight of the product(s) and the zip code of the shipping address. Shipping charges are calculated at checkout. For your convenience, there is a shipping estimate calculator available in your shopping cart where all available rates, including premium options, will be displayed. Each shipper reserves the right to change shipping carriers at their discretion.

Orders received after 2 PM Eastern Time will begin processing the next business day. Orders received after 2 PM Eastern Time on Friday will begin processing the next Monday unless it is a holiday. Our fulfillment center observes most federal holidays.

A tracking number will be emailed to you. When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 48 hours after you receive the tracking number for your shipper to update the tracking information. Once shipped, the length of time it takes for your order to arrive will depend on the origin(s) of the shipment and shipping method selected.